Cookie Policy

This page explains how this website uses cookies and similar technologies. It is maintained by Walkden House Hotel and is intended to help guests understand what is stored in their browser when they use our site.

1. What are cookies?

Cookies are small text files placed on your computer, phone or tablet when you visit a website. They help the site remember your preferences, keep your session secure, and understand how people use the site. We also use similar technologies such as local storage where needed.

2. How we use cookies

We use cookies to keep the website working properly, to make booking easier and to see how visitors move around the site. We do not use cookies to identify you personally beyond the information you choose to give us.

3. The cookies we use

The cookies on this site fall into the following categories:

Essential cookies

These cookies are necessary for the website to work. They include things like remembering your cookie preferences, keeping your booking details while you move between pages, and keeping the site secure.

  • Cookie preference — remembers whether you have dismissed or accepted our cookie notice.
  • Session / routing — helps the site serve the correct page and maintain continuity as you browse.

Booking and enquiry cookies

When you use our availability checker or booking links, our booking provider (Freetobook) may set cookies to remember your dates, room selection and booking progress. These are managed by Freetobook's own booking widget and are necessary for the reservation process.

  • Freetobook widget — stores check-in/check-out dates, room selection and booking session data while you complete a reservation.

Analytics cookies

We use analytics to understand how visitors find and use our website, for example which pages are most popular and how long people stay. This helps us improve the site. The data is aggregated and we cannot identify individual visitors from it.

  • Google Analytics — tracks anonymised visitor behaviour so we can measure site performance.

4. How long cookies last

  • Session cookies — deleted when you close your browser.
  • Preference cookies — usually last up to 6–12 months.
  • Booking widget cookies — typically session-based or up to 30 days, depending on Freetobook's settings.
  • Analytics cookies — typically up to 2 years, though some expire sooner.

5. Managing and disabling cookies

You can manage or delete cookies at any time through your browser settings. Most browsers allow you to block all cookies, block third-party cookies, or delete cookies when you close the browser.

Please be aware that blocking essential or booking cookies may prevent the website from working correctly, including the availability checker and booking form.

Useful links for managing cookies in common browsers:

6. Third-party cookies

Some cookies are set by trusted third parties that provide services on our site, such as Freetobook (booking) and Google (analytics). We do not control these cookies directly, but we only use providers that handle data responsibly. You can read their privacy policies here:

7. Changes to this policy

We may update this cookie policy from time to time as the website or the services we use change. The latest version will always be available on this page. This version was last updated on 29 July 2026.

8. Contact us

If you have any questions about cookies or how we use your data, please contact us at info@walkdenhouseblackpool.com or call 01253 625933.